DS8000 Service Documentation Version 7.5

Analyze and repair problems

Procedure

Select one of the following:
Table 1. Management console tasks
Service action Go to:
Call home problems, modem MAP1301 Isolating Call Home/remote services failure
Create and offload a PE package  
Display and repair a serviceable event MAP1210 Displaying and repairing a serviceable event
Email notification problem MAP1310 Isolating e-mail notification problems
Email reported problem MAP1460 Isolating e-mail report errors
Log in problem to the management console Management console (HMC) login, navigation, and problems
Management console navigation MAP1220 Management console GUI menu structure
Management console problems MAP6000 Entry point for analyzing management console problems
Modem call home problems MAP1301 Isolating Call Home/remote services failure
Network topology tool to display private networks node status MAP7001 Using the network topology tool
Prioritize serviceable events and/or visual symptoms for repair MAP1200 Prioritizing serviceable events and visual symptoms for repair
Replace an MC FRU Use the Management Console Service Guide on the DS8000 Service documentation CD. Some management console server FRUs have unique part numbers for DS8000. Refer to Management console (MC) part numbers for your particular model.
SNMP notification problem MAP1305 Isolating SNMP notification problems
State save for device adapter card MAP31D0 ISS DA state save data collection
State save for storage facility image/LPAR MAP1170 LPAR state saves
Visual symptoms MAP1320 Isolating problems using visual symptoms
Table 2. 2107/242x tasks
Service action Go to:
Codes (SRC, progress, diagnostic, error, etc.) Messages and codes
Codes displayed on the CEC enclosure panel MAP4360 Codes displayed by the CEC enclosure control panel
Codes displayed on the primary power supply (PPS) MAP2340 Codes on the PPS status display
Display and repair a serviceable event MAP1210 Displaying and repairing a serviceable event
Email notification problem MAP1310 Isolating e-mail notification problems
Email reported problem MAP1460 Isolating e-mail report errors
ESCON host or fibre host system link error MAP5300 Fibre Channel link fault
ESCON host system receives 'FC' status, pinned data MAP4560 No valid subsystem status available
Management console problems MAP6000 Entry point for analyzing management console problems
Modem call home problems MAP1301 Isolating Call Home/remote services failure
Network topology tool to display private networks node status MAP7001 Using the network topology tool
PE package, create and offload a  
Primary power supply fan speeds do not seem normal MAP1130 PPS Fan Normal and Failure Modes
Prioritize serviceable events and/or visual symptoms for repair MAP1200 Prioritizing serviceable events and visual symptoms for repair
Replace a FRU without using a serviceable event MAP1230 Replace a FRU without using a serviceable event
RIO topology utility to display RIO nodes status. MAP4E20 RIO Topology tool
Server and partition states displayed by HMC (example: Operating, Standby, Recovery, Power off) MAP66C0 Managed system states displayed by the HMC
SNMP notification problem MAP1305 Isolating SNMP notification problems
Visual symptoms MAP1320 Isolating problems using visual symptoms