DS8000 Service Documentation Version 7.5

MAP6100 Reloading the management console licensed internal code (LIC)

Use this MAP to reinstall the licensed internal code (LIC) for the management console.

Related tasks:
How to start the service information center

MAP6100 Section-1

About this task

Procedure

  1. Were you sent here for a boot failure?
    • Yes, the failure might be caused by a corrupt file system. Go to the next step.
    • No, go to step 3.
  2. Contact your next level of support so they can direct you to run the FSCK command and attempt to recover the boot drive.

    Was the recovery attempt successful?

    • Yes, exit this MAP.
    • No, go to the next step.
  3. Is the set of recovery CDs/DVDs for this management console available?
    Notes:
    1. To identify a set of recovery CDs/DVDs, look in the document enclosure at the front of the DS8000® Rack-1 in the upper left corner. A set of recovery CDs/DVDs should be present (there should only be one set). Look at the CD/DVD labels. The information on the labels should be similar to the information that is shown in MAP6100 Section-5 Examples of CD/DVD labels in the Recovery and HMC Update kits)
    2. Starting with LIC bundle 64.2.xxx.xxx, HMC and storage facility critical data is backed up to the managed LPARs rather than to DVD. After checking for and correcting file system issues, the remaining tasks to reload the management console LIC and restore or reconstruct HMC configuration data are covered in MAP6200 Reloading the management console LIC bundle VRMF 64.2.xxx.xxx or later Other necessary MAPs are called from MAP6200.
  4. Is this the first time that you have been sent to this MAP for this problem?
    • Yes, go to step 6.
    • No, go to the next step.
  5. The first time that you used this MAP, was the critical console data backup DVD available and did you use it?
  6. Locate the critical console data backup DVD disk for this HMC. The DVD disk should be found in the ship group during an install or kept in the HMC DVD-RAM drive after install. If the DVD disk cannot be located, go to step 8.
    Note: Ensure that the HMC machine type-model-S/N that is on the DVD disk and the HMC server match.
    There are two versions of DVD disk:
    • New version (pre-printed label): This DVD disk is labeled with the HMC machine type-model-S/N and "HMC Critical Console Data Backup DVD, Keep in HMC DVD-RAM drive". If this version of DVD disk is available, go to step 8.
    • Old version (no pre-printed label): This DVD disk should have the HMC machine type-model-S/N hand-printed on it by the service representative. If this version of DVD disk is available, go to the next step.
  7. Is the HMC machine type-model-S/N hand-printed on the DVD disk?
    • Yes, go to the next step.
    • No, hand print the HMC machine type-model-S/N and "HMC Critical Console Data" on the DVD disk.

      Example: "HMC machine type model S/N: 8837-PLM 75KKTWT8R, HMC Critical Console Data"

  8. Is the HMC critical console data backup DVD available?

MAP6100 Section-2 (Critical console data backup DVD is available)

Procedure

UseTable 1 for the bundle level of your recovery DVD/CDs.
Table 1. Recovery bundle level
Bundle Level Go to:
6.0.0.xxx MAP6101 MC 1 or MC 2, rebuilding the management console LIC bundle VRMF 6.0.0.xxx, critical console data backup DVD available
6.0.500.xxx or 6.1.xxx.xxx MAP6102 MC 1 or MC 2, reloading the management console LIC bundle VRMF 6.0.500.xxx or 6.1.xxx.xxx, critical console data backup DVD available
6.2.xxx.xxx, 62.xxx.xxx.xxx, or 63.xxx.xxx MAP610A MC 1 or MC 2, reloading the management console LIC bundle VRMF 6.2.xxx.xxx, 62.xxx.xxx.xxx, or 63.xxx.xxx.xxx, critical console data backup DVD available
64.0xxx.xxx or 64.1xxx.xxx MAP610D MC 1 or MC 2, reloading the management console LIC bundle VRMF 64.0.xxx.xxx or 64.1.xxx.xxx, critical console data backup DVD available
64.2.xxx.xxx or above (critical console data backup DVD is no longer applicable) MAP6200 Reloading the management console LIC bundle VRMF 64.2.xxx.xxx or later

MAP6100 Section-3 (Critical console data backup DVD is not available)

Procedure

  1. Are there two physical management consoles (MC 1 and MC 2)?
    • Yes, go to the next step.
    • No, go to step 4.
  2. Is MC 2 powered up and available for use by the customer?
    Note: Because of an ESSNI code problem, some MC 2s have been powered off. If that is your case, answer No to this question.
    • Yes, go to the next step.
    • No, go to step 4.
  3. What is the bundle level of your recovery CDs?
    Note: Refer to the labels on your recovery CDs.
    Table 2. MC 2 available, recovery bundle level
    Bundle Level Go to:
    6.0.0.xxx MAP6107 Two MCs, reloading the management console LIC bundle VRMF 6.0.0.xxx for MC 1 or MC 2, no critical console data backup DVD
    6.0.500.xxx or 6.1.xxx.xxx MAP6108 Two MCs, reloading LIC bundle VRMF 6.0.500.xxx or 6.1.xxx.xxx on MC 1 or MC 2, no critical console data backup DVD
    6.2.xxx.xxx, or 62.xxx.xxx.xxx, or 63.xxx.xxx MAP610C Two MCs, reloading LIC bundle VRMF 6.2.xxx.xxx, 62.xxx.xxx.xxx, or 63.xxx.xxx.xxx on MC 1 or MC 2, no critical console data backup DVD
    64.0xxx.xxx or 64.1xxx.xxx MAP610F Two MCs, reloading LIC bundle VRMF 64.0.xxx.xxx or 64.1.xxx.xxx on MC 1 or MC 2, no critical console data backup DVD
    64.2.xxx.xxx or above (critical console data backup DVD is no longer applicable) MAP6200 Reloading the management console LIC bundle VRMF 64.2.xxx.xxx or later
  4. What is the bundle level of your recovery CDs?
    Note: Refer to the labels on your recovery CDs.
    Table 3. MC 2 not available, recovery bundle level
    Bundle Level Go to:
    6.0.0.xxx MAP6103 No MC 2, rebuilding MC 1 LIC bundle VRMF 6.0.0.xxx, no critical console data backup DVD
    6.0.500.xxx or 6.1.xxx.xxx MAP6104 No MC 2, reloading MC 1 LIC bundle VRMF 6.0.500.xxx or 6.1.xxx.xxx, no critical console data backup DVD
    6.2.xxx.xxx, or 62.xxx.xxx.xxx, or 63.xxx.xxx MAP610B No MC 2, reloading MC 1 LIC bundle VRMF 6.2.xxx.xxx, 62.xxx.xxx.xxx, or 63.xxx.xxx.xxx, no critical console data backup DVD
    64.0xxx.xxx or 64.1xxx.xxx.xxx MAP610E No MC 2, reloading MC 1 LIC bundle VRMF 64.0.xxx.xxx or 64.1.xxx.xxx, no critical console data backup DVD
    64.2xxx.xxx or above (critical console data backup DVD is no longer applicable) MAP6200 Reloading the management console LIC bundle VRMF 64.2.xxx.xxx or later

MAP6100 Section-4 (Recovery CD/DVD Kit is missing)

Procedure

Contact your next level of support. Here are some things that they might consider:
  • Determine if a compatible set of Recovery CDs or DVDs from another storage facility in the account is available at the needed level.
  • If the management console LIC code has been updated, it might be possible to order a set of recovery CDs at the level of the update instead of the original level.
  • If the critical console data backup DVD is present in the management console DVD-RAM drive, it will contain all the LIC code updates that were applied after the original level of code that the management console was built with. You will need a set of HMC Recovery CDs at the original level that the management console was built with
  • If the critical console data backup DVD is not in the management console DVD-RAM drive and is not available, additional procedures must be performed in order to recover that information.

MAP6100 Section-5 Examples of CD/DVD labels in the Recovery and HMC Update kits)

Procedure

The kits (the Recovery Kit and the HMC Update Kit) include all of the CDs that you need to reload (or update) the code. In Table 4, find the appropriate kit and see the appropriate table that contains examples of the CD labels.
Note: The Recovery Kit Bundle VRMF might not match the HMC Update Kit Bundle VRMF. The Recovery Kit code is used on multiple bundle levels.
Table 4. Directory of tables that contain examples of CD labels
Kit See
Recovery CDs for Bundle 6.0.0.xxx Table 5
Recovery CDs for Bundle 6.0.500.xxx or 6.1.xxx.xxx Table 6
Recovery CDs/DVDs for Bundle 6.2.xxx.xxx, or 62.xxx.xxx.xxx, through 64.xxx.xxx.xxx Table 7
Table 5. Recovery CDs for Bundle 6.0.0.xxx: Example of CD labels
Code is for: CD label Description
HMC HMC Base Recovery CD #1
Version: SQ4_BASE_050413.2		 Base operating system and HMC code
HMC HMC Base Recovery CD #2 Version:
SQ4_BASE_050413.2		 Base operating system and HMC code
HMC HMC Base Recovery CD #3
Version: SQ4_BASE_050413.3		 Base operating system and HMC code
HMC HMC Extensions
Recovery CD		 Unique code support for 2107
HMC CD Type: HMC_ICAT_GUI
HMC Storage Manager Recovery CD		 DS Storage Manager support (also known as ICAT), the IBM graphical user interface
Table 6. Recovery CDs for Bundle 6.0.500.xxx or 6.1.xxx.xxx: Example of CD labels
Code is for: CD label Description
HMC HMC Recovery CD #1
HMC Base 1		 Base operating system and HMC code
HMC HMC Recovery CD #2
HMC Base 2		 Base operating system and HMC code
HMC HMC Recovery CD #3
HMC Base 3		 Base operating system and HMC code
HMC HMC Recovery CD #4
HMC Extensions		 Unique code support for 2107
HMC HMC Recovery CD #5
HMC_ICAT_GUI Storage Manager		 ICAT GUI support
Table 7. Recovery CDs for Bundle 6.2.xxx.xxx , 62.xxx.xxx.xxx, through 64.1.xxx.xxx: Example of CD/DVD labels
Code is for: CD label Description
HMC 2107/242x HMC Recovery DVD
HMC Base 1
Version: xxxxxxxxx
DVD: #1		 Base operating system and HMC code
HMC HMC Extensions
Version: xxxxxxxxx
CD: #2		 Unique code support for 2107/242x
HMC HMC_ICAT_GUI
Version: xxxxxxxxx
CD: #3		 DS Storage Manager support (also known as ICAT), the IBM graphical user interface