DS8000 Service Documentation Version 7.5

MAP610D MC 1 or MC 2, reloading the management console LIC bundle VRMF 64.0.xxx.xxx or 64.1.xxx.xxx, critical console data backup DVD available

Use this MAP to reinstall the licensed internal code (LIC bundle VRMF 64.0.xxx.xxx or 64.1.xxx.xxx) for the management console when a critical console data backup DVD is available.

MAP610D Section-1

Procedure

  1. Ensure that you were sent here from MAP6100 Reloading the management console licensed internal code (LIC).
  2. Table 1 lists the three CDs/DVDs that you need to reload the HMC code. The CDs/DVDs are in the HMC Recovery Kit.
    Note: A kit number is on each CD or DVD (below the IBM logo; for example, KIT: 23R0133). Ensure that all of the CDs/DVDs have the same kit number.
    Table 1. HMC Recovery Kit: CDs/DVDs required to reload the HMC code (LIC bundle VRMF 64.0.xxx.xxx or 64.1.xxx.xxx)
    Media disk CD or DVD label Description Installation time (approximate)
    1 2107 HMC Recovery DVD
    HMC Base 1
    Version: xxxxxxxxx
    DVD: #1    		 Base operating system and base HMC code 30 minutes
    2 HMC Extensions
    Version: xxxxxxxxx
    CD: #2    		 Unique code support for 2107 2 minutes
    3 HMC_ICAT_GUI
    Version: xxxxxxxxx
    CD: #3    		 DS Storage Manager code (also known as ICAT), the IBM graphical user interface 7 minutes
  3. Shut down and power off the management console. For more information, see MAP6640 Shutting down, restarting, and logging off the management console.
  4. At the rear of the management console server or the side of the ThinkPad laptop management console server, disconnect the following three Ethernet cables. See Figure 1 (X335 server) or Figure 2 (X336 server) or Figure 3 (X3550 server) or ThinkPad laptop.
    • DS8000® network cable, black (eth0)
    • DS8000 network cable, gray (eth3)
    • Customer network cable (eth2)
    Figure 1. Ethernet connectors on the rear of the X335 management console server
    Management console rear view with Ethernet locations
    Figure 2. Ethernet connectors on the rear of the X336 management console server
    X336 management console Ethernet ports
    Figure 3. Ethernet connectors X3550 management console server (rear view)
    X3550 management console server (front view)
    Figure 4. Ethernet adapters for the ThinkPad laptop management console server (side view)
    Ethernet adapters for the W500 laptop management console server (side view)
  5. Power on the management console and immediately insert HMC Recovery DVD #1. The management console powers on, boots from the DVD, and then displays the Hardware Management Console - Hard Disk Install / Upgrade screen. This takes about two minutes.
    Note: If the DVD does not boot, use the X335/X336 Hardware Maintenance Manual and Troubleshooting Guide or the IBM® System x3550 Type 7978 and 1913 Problem Determination and Service Guide or the ThinkPad® T500 and W500 (15.4-inch widescreen) Hardware Maintenance Manual to isolate the problem. The guide is on the DS8000 service documentation CD.
  6. Select Install from the list of options presented and click Next.
  7. Select Install from Media and click Next. On the next screen, ensure the operation is "install" and the source is "media", then click Finish.
  8. In about 30 minutes, the DVD is ejected and the following screen is displayed. 
    Please select one of the following options:
1 -- Install additional software from CD media
2 -- Finish the installation at a later time
Please enter your selection:

    Type 1 and press Enter. When prompted, insert the HMC Extensions CD #2 and then press Enter.

  9. In about 2 minutes, the CD is ejected and the following screen is displayed. 
    Please select one of the following options:
1 -- Install additional software from CD media
2 -- Finish the installation at a later time
Please enter your selection:

    Type 1 and press Enter. When prompted, insert the HMC_ICAT_GUI CD #3 and then press Enter.

  10. In about 7 minutes, the CD is ejected and the following screen is displayed. 
    Please select one of the following options:
1 -- Restore critical console data from DVD-RAM media (Install Only)
2 -- Restore upgrade data from DVD-RAM media (upgrade from older Version/Release)
3 -- Finish the installation
Please enter your selection:

    Go to the next step to enter your selection.

  11. Insert the critical console data backup DVD into the DVD-RAM drive.
  12. Type 1 to restore critical console data and press Enter. The HMC automatically reboots, is updated from the information on the DVD, and displays the login screen.
  13. Log on to the management console with user ID CE and password serv1cece.

    Was the logon successful?

    • Yes, go to the next step.
    • No, begin problem isolation at Start here.
  14. At the rear of the management console server, reconnect the three Ethernet cables that you disconnected in step 4 (the DS8000 black network cable eth0, the DS8000 gray network cable eth3, and the customer network cable eth2).
  15. Reboot the management console (HMC).
  16. Ensure both of the DS8000 private network connections (Interface eth0 and Interface eth3) are working properly. Use the Network Topology Tool to ensure that the LPAR nodes are displayed. See MAP7000 Entry point for storage facility private network problems.
  17. Determine the LIC bundle level of code that is installed on the storage facility.
  18. If the MC is not at the same LIC bundle level as the storage facility:
    • Check the Rack-1 document enclosure (front upper left) to see if any LIC code update kits have been installed beyond the original level of code that is on the HMC Recovery CD.
    • Use the normal code update CDA process to acquire the needed LIC bundle level and then install it.
      Note: Do not run the CDA pre-verify as it might fail because the storage facility might be at a higher LIC bundle level than the HMC after the recovery CDs were installed. After the HMC code has been updated, the CDA pre-verify should run clean.
  19. Ensure that the customer can access the DS8000 Storage Manager application and then exit this MAP.