DS8000 Service Documentation Version 7.5

MAP6102 MC 1 or MC 2, reloading the management console LIC bundle VRMF 6.0.500.xxx or 6.1.xxx.xxx, critical console data backup DVD available

Use this MAP to reinstall the LIC bundle VRMF 6.0.500.xxx or 6.1.xxx.xxx for the management console when a critical console data backup DVD is available.

Related tasks:
How to start the service information center

MAP6102 Section-1

Procedure

  1. Ensure that you were sent here from MAP6100 Reloading the management console licensed internal code (LIC).
  2. Table 1 lists the CDs that you need to reload the HMC code. The CDs are in the HMC Recovery Kit.
    Note: A kit number is on each CD (below the IBM logo, for example KIT: 23R0133). Ensure that all of the CDs have the same kit number.
    Table 1. HMC Recovery Kit: CDs required to reload the HMC LIC bundle VRMF 6.0.500.xxx or higher
    Media disk CD label Description Installation time (approximate)
    1 HMC Recovery CD #1
    HMC Base 1    		 Base operating system and base HMC code 18 minutes
    2 HMC Recovery CD #2
    HMC Base 2    		 Base operating system and base HMC code 8 minutes
    3 HMC Recovery CD #3
    HMC Base 3    		 Base operating system and base HMC code 4 minutes
    4 HMC Recovery CD #4
    HMC Extensions    		 Unique code support for 2107 2 minutes
    5 HMC Recovery CD #5
    HMC_ICAT_GUI Storage Manager    		 DS Storage Manager code (also known as ICAT), the IBM graphical user interface 7 minutes
  3. Shut down and power off the management console. For more information, see MAP6640 Shutting down, restarting, and logging off the management console.
  4. At the rear of the management console server, disconnect the following three Ethernet cables. See Figure 1 (X335 server) or Figure 2 (X336 server) or Figure 3 (X3550 server).
    • DS8000® network cable, black (eth0)
    • DS8000 network cable, gray (eth3)
    • Customer network cable (eth2)
    Figure 1. Ethernet connectors on the rear of the X335 management console server
    Management console rear view with Ethernet locations
    Figure 2. Ethernet connectors on the rear of the X336 management console server
    X336 management console Ethernet ports
    Figure 3. Ethernet connectors X3550 management console server (rear view)
    X3550 management console server (front view)
  5. Power on the management console and immediately insert HMC Recovery CD #1. The management console powers on, boots from the CD, and then displays the Hardware Management Console - Hard Disk Install / Upgrade screen. This takes about two minutes.
    Note: If the CD does not boot, use the X335/X336 Hardware Maintenance Manual and Troubleshooting Guide or the IBM® System x3550 Type 7978 and 1913 Problem Determination and Service Guide to isolate the problem. The guide is on the DS8000 documentation CD.
  6. Press F8 to continue the Install/Recovery process.
  7. The Hard Disk Restore/Reload screen is immediately displayed. Ensure that it includes the following text and then press F1: 
    Press F1 to continue with the RESTORE / RELOAD process. Press ESC to exit
the process.
  8. In about 18 minutes, the CD is ejected and the message Phase 1 of the Restore process is Complete is displayed. Follow the on-screen instructions to insert HMC Recovery CD #2. Press Enter.
  9. In about 8 minutes the CD is ejected and the following screen is displayed. 
    Please select one of the following options:
1 -- Install additional software from CD media
2 -- Finish the installation at a later time
Please enter your selection:

    Type 1 and press Enter. When prompted, insert HMC Recovery CD #3. Press Enter.

  10. In about 4 minutes, the CD is ejected and the following screen is displayed. 
    Please select one of the following options:
1 -- Install additional software from CD media
2 -- Finish the installation at a later time
Please enter your selection:

    Type 1 and press Enter. When prompted, insert the HMC Recovery CD #4. Press Enter.

  11. In about 2 minutes, the CD is ejected and the following screen is displayed. 
    Please select one of the following options:
1 -- Install additional software from CD media
2 -- Finish the installation at a later time
Please enter your selection:

    Type 1 and press Enter. When prompted, insert the HMC Recovery CD #5. Press Enter.

  12. In about 7 minutes, the CD is ejected and the following screen is displayed. 
    Please select one of the following options:
1 -- Restore critical console data from DVD media
     Only select this option if you are performing a Hard Disk Recover.
2 -- Finish the installation
Please enter your selection:

    Go to the next step to enter your selection.

  13. Insert the critical console data backup DVD into the DVD-RAM drive.
  14. Type 1 to restore critical console data and press Enter. The HMC automatically reboots, is updated from the information on the DVD, and displays the login screen.
  15. Log on to the management console with user ID CE and password serv1cece.

    Was the logon successful?

    • Yes, go to the next step.
    • No, begin problem isolation at Start here
  16. At the rear of the management console server, reconnect the three Ethernet cables that you disconnected in step 4 (the DS8000 black network cable eth0, the DS8000 gray network cable eth3, and the customer network cable eth2).
  17. Reboot the management console (HMC).
  18. Ensure both of the DS8000 private network connections (Interface eth0 and Interface eth3) are working properly. Use the Network Topology Tool to ensure that the LPAR nodes are displayed. See MAP7000 Entry point for storage facility private network problems.
  19. Ensure that the customer can access the DS8000 Storage Manager application and then exit this MAP.