DS8000 Service Documentation Version 7.5

Exchange the CEC enclosure VPD card

Before you begin

Icon for electrostatic discharge wrist strapUse approved ESD procedures to prevent damage.

Attention:
  • This is not a stand-alone procedure. Customer disruption and damage to the hardware might occur if microcode and power boundaries are not in the proper conditions for this service action.
  • If you were sent here by a serviceable event FRU repair, the microcode and power boundaries have already been set.
  • If you were not sent here by a serviceable event FRU repair, see MAP1230 Replace a FRU without using a serviceable event.
Notes:
  • All the cables and FRUs to be removed must be uniquely identified so they can be reinstalled correctly.
  • If an installed earthquake resistance kit prevents you from accessing this FRU, refer to MAP1600.
Related tasks:
How to start the service information center

Remove the CEC enclosure VPD card

Procedure

  1. Is the FRU container security seal broken?
    • No, go to the next step.
    • Yes, you must not install this part. Obtain a new CEC enclosure VPD card with an unbroken security seal and then go to the next step.
    Note: A broken security seal indicates this CEC enclosure VPD card might have been installed in a CEC enclosure. If it was, the card VPD is no longer in the reset state, and the repair action will fail. There is no field process to reset the CEC enclosure VPD card. The card must be returned to IBM® for reset and not as a failed FRU.
  2. Verify that the CEC enclosure is in the "power off" state before you continue. (The CEC enclosure should already be in the power off state.)
    Note: If this FRU has a FRU identify indicator LED, it is no longer lit.

    If you have not already located the FRU to be replaced, use the location code listed in the serviceable event FRU list. See MAP1245 Finding FRUs by using location codes.

  3. At the rear of the storage facility, view both CEC enclosure power supplies.
    Figure 1. CEC enclosure DC good LEDs

    CEC enclosure DC good LEDs

    Are both DC GOOD LEDs flashing?

  4. Remove all power from the CEC enclosure.
    • At the rear of the CEC enclosure, disconnect the power input cables Callout label A to both CEC enclosure power supplies.
    • At the CEC enclosure control panel, observe the green Power® Present icon, beneath the white Power button.
      • If it is slow flashing, the CEC enclosure is still in the power-off state. DO NOT CONTINUE. Ensure that you have unplugged the power cables.
      • If it is off, go to the next step.
    Figure 2. CEC enclosure (rear)
    CEC enclosure (rear)
  5. Pull out the CEC enclosure VPD card by the blue handle.
    Figure 3. Removing the VPD card
    Removing the VPD card

Install the CEC enclosure VPD card

Procedure

  1. At the rear of the CEC enclosure, insert the CEC enclosure VPD card with the key oriented to the right and push until fully seated.
  2. Connect the power input cable to both CEC enclosure power supplies.
  3. At the front of the CEC enclosure, observe the CEC enclosure control panel and wait for the green Power Present icon, beneath the white Power button to slow blink. Then continue at the next step.
  4. Change the CEC enclosure (server) state to Standby:
    1. From the navigation area, click Storage Facility Management > storage facility > Server View.
    2. From the right work area, select the appropriate CEC enclosure.
    3. From the bottom Task area, click Service Utilities > Storage System Power Control.
    4. The System Power Control window opens. Click Power On System to Standby.
      Was the Power On to Standby operation successful?
      • Yes, go to next step.
      • No, retry the power on operation until it is successful.
    5. Observe the status of the server. Wait for the server state to be in Standby state, and then go to the next step.
    Note: One or more Capacity on Demand (CoD) message screens may display, click OK for each one.
  5. Launch Advanced System Management (ASM) menu for the failing CEC enclosure:
    1. From the navigation area, click Storage Facility Management > storage facility > Server View > server.
    2. From the bottom Task area, click Operations > Launch Advanced System Management (ASM).
    3. On the launch ASM interface confirmation, click OK.
    4. The management console Web browser will be launched, and the ASM login panel will display.
  6. Log in as admin with a password of admin2107. If the login fails, log in as admin with a password of admin210.
    Notes:
    1. If you are logged in and not active for 15 minutes, your session expires.
    2. After five invalid login attempts, your user account is locked out for five minutes but none of the other accounts are affected.
  7. Display the CoD order Information.
    1. Expand all menus.
    2. Select On Demand Utilities > CoD Order Information.
  8. Record the CoD Order Information fields displayed: 
    - System type:
- System serial number:
- Card type:
- Card serial number
- Card ID:
  9. Contact your next level of support:
    1. Provide next level the CoD order information from the prior step.
    2. Next level of support or development will provide the two activation keys; one key for memory and one key for processors.
    3. Write down the activation keys accurately. The ASM process in the next steps will prompt you to enter the keys, you do not need to know which key is for memory and which key is for processors.
  10. Enter the first CoD key into ASM.
    1. Expand all menus.
    2. Select On Demand Utilities > CoD Activation.
    3. Carefully enter the first key and then click Continue.
  11. Enter the second CoD key into ASM.
    1. Expand all menus.
    2. Select On Demand Utilities > CoD Activation.
    3. Carefully enter the second key and then click Continue.
  12. Close the ASM window.
  13. Wait 5 minutes to allow the CoD activation to complete, then continue.
  14. Change the CEC enclosure (server) state to Power Off.
    1. From the navigation area, click Storage Facility Management > storage facility > Server View.
    2. From the right work area, select the appropriate CEC enclosure.
    3. From the bottom Task area, click Service Utilities > Storage System Power Control.
    4. The System Power Control window opens. Click Power Off System.
      Was the Power Off operation successful?
      • Yes, go to next step.
      • No, retry the power off operation until it is successful, or contact the next level of support.
    5. Observe the status of the server. Wait for the server to be in the Power Off state, and then go to the next step.
  15. Close the power control menu window.
  16. Ensure that the CEC enclosure is in the power-off state before you continue. At the CEC enclosure control panel, wait for the green Power Present icon, beneath the white Power button to slow blink, and then continue at the next step.
  17. Exit this service information center parts exchange procedure and return to the procedure that sent you here.