DS8000 Service Documentation Version 7.5

MAP0210 General problem resolution

Use this procedure to exchange the FRUs in the order of their failure probability.

Before you begin

All storage facility repair activity should be started from Start here. If you have not started from that procedure, go there now and start from the section Analyze and repair problems. If you did start from that section and the analysis procedures produced an SRN, then follow the steps below.

MAP0210 Section-1

Procedure

  1. Did the serviceable event provide a part number for the FRU you are about to replace?
    • Yes, go to step 3.
    • No, go to step 2.
  2. Find the failing function codes in the Failing function code list. Use this list to help you find the part number of each FRU.
  3. Obtain the replacement part.
  4. Replace the FRU. If the FRU is listed in the serviceable event that sent you here, use the serviceable event FRU replace to continue the repair. If the FRU is not listed in the serviceable event FRU list, use Storage Facility Management > storage facility > Exchange Parts to select and replace the FRU.