DS8000 Service Documentation Version 6.3.3

HMCNTWK

A connection to a peer management console (indicated in the location code) has been lost.

About this task

Note: This SRC and symbolic FRU is not expected on DS8000® storage facility. Report this problem to the next level of support. They might have you use the following procedure to isolate the problem.

Procedure

  1. Go to MAP7000 Entry point for storage facility private network problems; follow the instructions to isolate the failure.
  2. Was a problem found?
  3. Is the peer management console with the missing connection present in the topology?
    • Yes, the problem was temporary and has resolved itself. This ends the procedure.
    • No, go to step 4.
  4. Is the management console that reported the connection errors also reporting a hardware error with a network adapter?
    • Yes, service the network adapter error. This ends the procedure.
    • No, go to step 5.
  5. Verify that the management console with a missing connection is powered on and that its Ethernet connections are secure and functioning. Does the problem persist?
    • Yes, call your next level of support for assistance. This ends the procedure.
    • No, this ends the procedure.