DS8000 Service Documentation Version 7.5

BE5xxxxx

This section lists the BE5xxxxx system reference codes.

These SRCs normally occur while the customer is using the DSCLI to logically configure the storage.

The SRCs listed in the tables can be caused by hardware problems. Look for open related serviceable events to repair.

There are BE5xxxxx and BE7xxxxx codes that are not actual SRCs. They are internal codes used to present status to the ESSNI GUI logical configuration options. They are not expected to display in a serviceable event. The DS8000 Messages Reference document lists cross references from the eight-character code to the message code and text. The SRCs may also be listed in the PE database or Web site document BE5xxxxx & BE7xxxxx Logical Configuration Error Codes. If the BE5xxxxx and BE7xxxxx codes are not listed in either location, contact your next level of support.

If the SRC listed in a serviceable event is missing from the following table, ask your next level of support for assistance.
Note: Next level, inform development of any SRCs not defined in the table.
Table 1. BE50xxxxx System Reference Codes
System Reference Code Description
BE504900 Failing track log available for next level of support
BE504905 Invalid data found in NVS
BE504910 Data check one sector medium error
BE504920 Data check multiple sectors medium error
BE504930 Data check one sector LRC
BE504940 Data check multiple sectors LRC
BE504960 Second occurrence of customer data sequence number error
BE504970 Second occurrence of customer data physical address
BE504980 Metadata check one sector medium error
BE504990 Metadata check multiple sectors medium error
BE5049A0 Metadata check one sector LRC
BE5049B0 Metadata check multiple sectors LRC
BE5049E0 Data loss handling complete
BE5049F1 Error information record LRC error, possible data check
BE508FF0 IBM.essStorageAgentRM inoperational
BE508FF1 IBM.essHostAgentRM inoperational