DS8000 Service Documentation Version 7.5

RIOIP09

This procedure offers a description and service action for HSL reference code B6006982.

About this task

Note:
  1. A fiber optic cleaning kit might be required for optical HSL connections.
  2. This reference code can occur on an HSL loop when an I/O expansion unit on the loop is powered off for a concurrent maintenance action.

RIOIP09 Section-1

Procedure

  1. Is the reference code in the Service Action Log (SAL) or serviceable event view you are using?
    • Yes, there is a connection failure on an HSL link. A B6006984 reference code may also appear in the Product Activity Log (PAL) or error log view you are using. Both reference codes are reporting the same problem. Continue with the next step.
    • No the reference code is only informational, and requires no service action. This ends the procedure.
  2. Multiple B6006982 errors may occur due to retry and recovery activity. Is there a B6006985 with "xxxx3206" in word 4 logged after all B6006982 errors for the same HSL loop in the PAL?
    • Yes, the recovery efforts were successful. Close all of the B6006982 entries for the same loop in the SAL. No service is required. This ends the procedure.
    • No, continue with the next step.
  3. Is there a B6006987 reference code in the SAL, or serviceable event view you are using, logged at about the same time?
    • Yes, close this problem and work the B6006987. This ends the procedure.
    • No, continue with the next step.
  4. Is there a B6006981 reference code in the SAL, or serviceable event view you are using, logged at approximately the same time?
    • Yes, go to step 9.
    • No, continue with the next step.
  5. Perform RIOIP06 to determine if this loop connects to any other systems and then return here.
    Note: The loop number can be found in the SAL in the description for the HSL_LNK FRU.
    Is this loop connected to other systems?
    • Yes, continue with the next step.
    • No, go to step 9.
  6. Check for HSL failures in the serviceable event views on the other systems. HSL failures are indicated by entries with HSL I/O bridge and Network Interface Controller (NIC) resources. Ignore B6006982 and B6006984 entries. Are there HSL failures on other systems?
    • Yes, continue with the next step.
    • No, go to step 9.
  7. Repair the problems on the other systems and return to this step. After making repairs on the other systems check the PAL of this system. Is there a B6006985 reference code, with this loop's resource name, that was logged after the repairs you made on the other systems?
    • Yes, continue with the next step.
    • No, go to step 9.
  8. For the B6006985 reference code you found, use SIRSTAT to determine if the loop is now complete. Is the loop complete?
    • Yes, the problem has been resolved. Use RIOIP01 to verify that the loop is now working properly. This ends the procedure.
    • No, continue with the next step.
  9. The FRU list displayed in the SAL, or serviceable event view you are using, may be different from the failing item list given here. Use the FRU list in the serviceable event view if it is available. Does the reference code appear in the serviceable event view with HSL_LNK or HSLxxxx listed as a symbolic FRU?
    • Yes, perform RIOIP01. This ends the procedure.
    • No, exchange the FRUs in the serviceable event view according to their part action codes. This ends the procedure.