The memory cards are plugged in an invalid configuration
and cannot be used by the system.
About this task
As used in this procedure:
- "Memory card" refers to "CEC enclosure memory card"
- "Memory module" refers to "CEC enclosure memory module"
If you are viewing this procedure as part of a serviceable event
that occurred during a CEC parts replacement, the new parts are a
likely cause.
For information about locating FRUs, refer to CEC enclosure location codes.
Procedure
- Is the SRC B1xx B17B?
- Yes: There are one or more memory cards that are incompatible
with the other memory cards plugged into the same board in the system.
To correct the error, remove the medium severity failing items identified
in the failing item list and replace them with compatible ones. If
you are unable to determine which memory cards are compatible, contact
your next level of support. This ends the procedure.
- No: Continue with the next step.
- Is the SRC B1xx B180?
- Yes: There are one or more memory cards in the system which
are not supported. Remove the failing items identified in the failing
item list and replace them with compatible ones. If you are unable
to determine which memory cards are compatible, contact your next
level of support. This ends the procedure.
- No: Continue with the next step.
- Is the SRC B1xx C029?
- Yes: A memory module is a different type than the other memory
modules in the same group. The additional parts in the FRU list will
include all memory modules in the group that contain the error. To
correct the error, exchange the memory modules of the incorrect type
with those of the required type. This ends the procedure.
- No: Continue with the next step.
- Is the SRC B1xx C02A?
- Yes: A memory module is missing from the system. The additional
parts in the FRU list will include all memory modules in the group
with the missing card. To correct the error, visually check the system
to determine which of these modules is missing, and add the module.
This ends the procedure.
- No: Continue with the next step.
- Is the SRC B1xx C02B?
- Yes: A group of memory modules are missing and are required
so that other memory modules on the board can be configured. The additional
parts in the FRU list will include all missing memory modules in the
group. To correct the error, add or remove these modules to the required
locations. This ends the procedure.
- No: Continue with the next step.
- Is the SRC B1xx C036, B1xx C04E, or B1xx C067?
- Yes: A memory module is not supported by this system. The
additional parts in the FRU list will include all memory modules in
the group that contains the unsupported modules. To correct the error,
remove the unsupported modules from the system or replace them with
the correct type. This ends the procedure.
- No: Continue with the next step.
- Is the SRC B1xx C071?
- Yes: Fewer than eight DIMMs are installed for the processor
listed in the FRU list. This system requires a minimum of eight DIMMs
per processor. To correct the error, add as many DIMMs as are required
to meet the minimum of eight. This ends the procedure.
- No, exit this procedure and return to the procedure that sent
you here. If that procedure cannot repair the problem and there are
no other related open serviceable events, contact your next level
of support. This ends the procedure.