DS8000 Service Documentation Version 7.5

PWR1917

A processor regulator card is failing.

PWR1917 Section-1

Before you begin

Note: Storage complex repair actions must always be managed from the management console. To replace any FRUs identified in this procedure, use Storage Facility Management > storage facility > Exchange Parts. If the FRUs are listed in this or another Serviceable Event, select them from there.

Procedure

  1. Is the SRC 1xxx8400?
    • Yes, reenter and save the correct configuration ID value, even if the correct value is already displayed. Go to MAP4820 Performing a slow boot of a CEC enclosure. If the problem persists, continue with the next step.
    • No, continue with the next step.
  2. Use ASMI to display the configuration ID for the CEC and I/O enclosures. For information on launching ASMI, refer to MAP6F00 Accessing the ASMI.
    Note: To perform this step, the CEC enclosures must be powered on.
    1. Logon with userid celogin and password FipSce.
    2. Select System Configuration, then Configure I/O enclosures.
    3. Refer to Table 1 to check the values are correct for the CEC and I/O enclosures.
    4. Continue with step 3.
    Table 1. Configuration IDs
    Model or expansion unit Configuration ID
    9117-MMA B6
    U1400.rBn.sssssss I/O Enclosure 88
  3. Is the correct configuration ID displayed for the CEC or I/O enclosures selected?
    • Yes, if the problem persists, continue with step 6.
    • No, continue with the next step.
  4. Is the CEC enclosure configuration correct?
  5. This is not an expected condition. Contact your next level of support.
    Note: To set the I/O enclosure configuration ID, both CEC enclosures must be powered on to Server Firmware power off state. This cannot be performed concurrently with customer access to the storage facility.

    The next level of support might ask you to perform the following steps to correct the I/O enclosure configuration ID.

    1. From the navigation area, click Storage Facility Management > storage facility > Server View > server.
    2. From the bottom Task area, click Service Utilities > Storage Facility Power Control.
    3. Click Power On System To Standby.
    4. Repeat the previous step for the other CEC enclosure.
    5. Access ASMI against the CEC enclosure as described in step 2.
    6. Select System Configuration and then Configure I/O enclosures.
    7. Set the Power Control Network Identifier to 88.
    8. Click Save Settings.
    9. Set the Local/Remote switch to Local and use the white service switch to power off the storage facility.
    10. Set the Local/Remote switch to Remote.
    11. Use Storage Facility Management > storage facility > Service Utilities > Storage Facility Power Control.
    12. If the problem persists, then exchange the SPCN card in the failing enclosure; see TWRCARD.
  6. Exchange the SPCN card in the failing enclosure; see TWRCARD.