DS8000 Service Documentation Version 7.5

MAP4A70 Concurrent code load update process completed but not all resources were updated

A concurrent code load (CCL) update process detected a problem during the update and was able to continue. Not all code updates were completed.

Related tasks:
How to start the service information center

MAP4A70 Section-1

Procedure

  1. Display the code update request status for the Storage Facility Image (SFI).
    1. From the navigation area, click Updates.
    2. From the right work area, select the check box for the appropriate storage facility. The bottom Task area displays a list of tasks you can select.
    3. Click Request Management Utilities ...
  2. Is code update active?
    • Yes, wait until the code update status is complete and then go to the next step.
    • No, go to the next step.
  3. Use Table 1 to determine the repair action for the SRC you have.
    Table 1. Repair action for code update error
    SRC Description Action
    BE9C7x87 Vary Off of Host Adapter port failed Go to MAP4A70 Section-2.
    BE9C7x89 Fast Load of Host Adapter failed Go to MAP4A70 Section-3.
    BE9C7x8A CUIR not supported by host system Go to MAP4A70 Section-3.
    BE9C7x8B Quiesce of Host Adapter failed Go to MAP4A70 Section-3.
    BE9C7x8C CUIR found disabled for host system connections that support CUIR Go to MAP4A70 Section-3.
    BE9C8x81 Storage Enclosure firmware update bypassed because an owner device adapter is not in the working state Contact your next level of support.
    BE9C8x82 Storage Enclosure firmware update bypassed because an array is not in a good state Contact your next level of support.
    BE9C8x83 Storage Enclosure firmware update bypassed because there are no DDMs from issdload -s Contact your next level of support.
    BE9C8x84 Storage Enclosure firmware update bypassed because not all DDMs on the adapter are available Contact your next level of support.
    BE9C8x85 Storage Enclosure firmware update bypassed because a DDM is not in a good state Contact your next level of support.
    BE9C8x86 Storage Enclosure firmware update bypassed because a storage enclosure is not in a good state Contact your next level of support.
    BE9C8x87 Storage Enclosure firmware update bypassed because there are no device adapters available Contact your next level of support.
    BE9C8x88 Storage Enclosure firmware update bypassed because there is a FC-AL loop problem Contact your next level of support.
    BE9C8x89 Invalid Parameters Contact your next level of support.
    BE9C8B8B Internal Code Logic Error from Device Adapter (DA) Function Contact your next level of support.
    BE9C8B8D Internal Code Logic Error from Device Adapter (DA) Function Contact your next level of support.
    BE9C8B98 Internal Code Logic Error from Device Adapter (DA) Function Go to MAP4A70 Section-4.
    BE9C8x90 Insufficient Number of Spare Contact your next level of support.
    BE9C8x91 Internal Error Contact your next level of support.
    BE9C90A5 Unable to distribute the power firmware on the alternate HMC Go to MAP4A70 Section-5
    Other ESCs n/a Contact your next level of support.

MAP4A70 Section-2

Procedure

The code update of the host card failed while accessing the port listed in the FRU group. The replace FRU process for the host adapter card automatically attempts to load the latest code available on the host card ports. The host card and the host card ports might not be bad, but instead might only need the code update attempted again. Go to MAP4A70 Section-3.

MAP4A70 Section-3

About this task

The code update of the host cards listed in the FRU group failed. The replace FRU process automatically attempts to load the latest code available on the host card. The host card might not be bad, but instead might only need the code update attempted again.

The host card needs to be quiesced and then resumed to complete the code load process. There are no utilities to do this. Instead, you will do a pseudo parts exchange of the host card. A pseudo parts exchange means you use the serviceable event FRU replace process, but do not disconnect the host cables or remove the host card when prompted.

Procedure

  1. At the same time this procedure was displayed, the PBcommonPostInfoCenterIsolateQuery10 screen was also displayed. Find the PBcommonPostInfoCenterIsolateQuery10 screen and select Problem not fixed. You will then be guided to replace the next FRU in the list, which will be the host card. After that is complete, return here and continue.

    Was the pseudo FRU exchange successful?

    • Yes, repeat this process for any other host cards that may be listed in the FRU list. When finished, exit this MAP and close the serviceable event that sent you here.
    • No, repeat the repair, but this time replace the host card with a new FRU. When there are no more host cards needing a code update, exit this MAP and close the serviceable event that sent you here.
  2. Activate CUIR (for the procedure, see the appendix of the Codeload instructions).
  3. Restart Codeload.

MAP4A70 Section-4

Procedure

  1. Display open serviceable events.
  2. Are there any related open serviceable events that list the same device adapter card as a FRU?
    • Yes, exit this MAP, close the serviceable event that sent you here, and then repair the related serviceable event.
    • No, contact your next level of support.

MAP4A70 Section-5

Procedure

  1. If the Open Problem description mentions "The update bundle does not exist on the alternate HMC," log in to the alternate HMC to start an "Acquire" process to acquire the bundle to the HMC.
  2. Use Recovery Utilities to redistribute power-related firmware from the second HMC.
    1. From the navigation area, click Updates.
    2. From the right work area, select the check box for the appropriate storage facility. The bottom Task area displays a list of tasks you can select.
    3. Click Recovery Utilities > Advanced Configuration.
    4. Select Manual Package Selection.
    5. Control-click Force Package Update (multiselect).
    6. Click Save selected configuration.
    7. Click Update Storage Facility Code.
    8. Select the go-to bundle level and click Distribute Only.
    9. Select Power package only.
    10. Click OK to start.
    11. After the last step completes, click Recovery Utilities > Advanced Configuration > Reset to default.