DS8000 Service Documentation Version 7.5

MAP31E0 Both device adapters in DA pair have bad flash memory

This topic will support the replacement of two device adapters that have bad flash memory.

About this task

Both device adapters in a DA pair were found to have a bad flash memory module. The flash memory on the adapter is needed to create RAID-6 arrays. The serviceable event that sent you here will contain two device adapters. Both of these adapters are required to be replaced, one at a time.

The first adapter will be replaced directly from the FRU list in the serviceable event.
The second adapter will be replaced using the Exchange Parts menu option and the location code listed in the serviceable event FRU list.

MAP31E0 Section-1

Procedure

Return to the screen that sent you here.
To the question What was the result of using the service procedure from Infocenter? click Problem not fixed and then click Next.
To the question Did you exchange any parts? click No and then click Next.
To the question Did you isolate the problem? click No and then click Next.
Observe and write down the location code of the second DA card in the serviceable event FRU list. You will need it in step 7.
The first adapter in the FRU list will now be exchanged using the normal serviceable event FRU process. If the FRU verify process is successful, the serviceable event that sent you here will be closed automatically.
Replace the second DA card using the location code from step 5 and MAP1230 Replace a FRU without using a serviceable event .