DS8000 Service Documentation Version 7.5

MAP2620 SRC BE19394x Waiting for battery modules to achieve 80% charge

The rack battery modules are being charged but have not yet achieved the 80% minimum charge to allow the storage facility to be used.

Related tasks:
How to start the service information center

MAP2620 Section-1

Procedure

  1. Determine which rack in the storage facility is reporting the battery charge condition. Reference the last character of the SRC field in the serviceable event that sent you to this MAP. The last character identifies the rack.
  2. Are there any open serviceable events related to the PPS or battery modules in this rack?
    • Yes, exit this MAP and repair those serviceable events.
    • No, go to the next step.
  3. There are no hardware problems at this time. The battery modules are charging normally and must achieve 80% of their maximum charge before the code will allow the storage facility to be used. There is no utility option to display the battery charge percentage, so you should retry each operation that gave the error 30 to 60 minutes.
    • Wait a maximum of three hours for the 80% battery module charge to be achieved.
    • If the error condition does not go away after three hours, check once again for related open serviceable events to repair and, if there are none, return to the serviceable event that sent you here and replace the battery module listed in the FRU list.
    Figure 1. Battery module parts
    Battery module parts