DS8000 Service Documentation Version 7.5

MAP2320 One RPC card reports communication failure to one CEC enclosure

The RPC card is reporting a communication failure to the service processor in the CEC enclosure.

About this task

There should also be a communication failure reported by the CEC enclosure partition through the service processor to the RPC card. Each failure will create a separate serviceable event. The communication cable from the CEC enclosure to the RPC card is a "Y" cable that also connects to the other RPC card.

MAP2320 Section-1

Procedure

Use the SRC in the serviceable event that sent you here to determine the failure communication interface.

Table 1. MAP2320 system reference codes and resources
SRC	Communication Failure Resources
BE190009	RPC1 card to CEC enclosure 1
BE19000A	RPC1 card to CEC enclosure 2
BE19000B	RPC2 card to CEC enclosure 1
BE19000C	RPC2 card to CEC enclosure 2

Display serviceable events that need repair. Is there any other serviceable event with FRUs in or between the resources determined in step 1 above?
- Yes, exit this MAP and attempt to repair that serviceable event first. If that repair does not correct this problem also, return here and continue at the next step. If that repair does correct this problem, remember to also close this serviceable event.
- No, go to the next step.
Return to the serviceable event that sent you here and replace the listed FRUs until the failure is repaired.