Crash codes produce a Type 102 message. A type 102 message
generates when a software or hardware error occurs during system execution
of an application.
- For category 1 crash codes, dump analysis is the appropriate first
action in Problem Determination. Begin the Problem Determination process
with software support.
- For category 2 crash codes, dump analysis most likely will not
aid in Problem Determination. Begin the Problem Determination process
with hardware support.
- For category 3 crash codes, both software and hardware support
may be needed in Problem Determination. Go to 888 sequence in operator
panel display to assist in problem isolation.