Explanation
The system hung while loading
the software. This can be caused by a hardware or software problem.
Response
Run the standalone diagnostics.
If the standalone diagnostics run correctly, the problem may be a
damaged disk data. Consider having the customer contact Software
Support before reinstalling the operating system on the disk. Otherwise,
go to
MAP0020 Problem determination
procedure. If a different problem occurs when you run the standalone
diagnostics, correct that problem. If the standalone diagnostics
still produces the same SRN, go to
PFW1540 : Problem isolation
procedures.
Problem determination
No action is required.