DS8000 Service Documentation Version 6.3.3

Finish installation and cleanup

Procedure

  1. Will you be installing additional racks, storage enclosures, or other hardware features to this storage facility as part of this installation activity?
    • Yes, the backup of critical console data will occur after all installation activity is complete. Go to step 5.
    • No, the backup of critical console data will occur now. Go to the next step.
  2. If you previously shutdown MC 2, power it on now and wait for it to be ready for log in. Then continue at the next step.
  3. Perform the following steps to back up HMC and Storage Facility Critical Data for each HMC managing this storage complex. The process will only fail if it cannot successfully write the information to at least one CEC LPAR boot drive.
    1. From the navigation area, click HMC Management.
    2. In the right work area, go to the Storage Server HMC Tasks section. Click Backup Critical Data. A progress screen is displayed. Wait for the status message Backup data process completed successfully to display and then click OK.
  4. Test the call home connection for the newly installed racks.
    1. From the navigation area, click Storage Facility Management.
    2. From the right work area, select the radio button for the existing storage facility. The bottom Task area displays a list of tasks you can select.
    3. From the bottom Task area, click Service Utilities > Test Problem Notification (PMH, SNMP, Email). The Test Problem Notification (PMH, SNMP, Email) window opens and lists the storage facility and its expansion racks, if any.
    4. Perform the test on each of the listed racks:
      • Select the first rack in the list and click Test Callhome.
      • When you are prompted to generate reference code BEB20010, click Yes.
      • When the message Test PMR Successful is displayed, make note of the rack serial number and problem ID, then click OK.
      • Repeat the test for the remaining racks.
      • Check open SRC BEB20010s and confirm a PMH number has been returned from RETAIN. This return may take a while.
      Note: You have previously verified that this storage facility is registered in Retain earlier in this installation. If the test fails, go to MAP1301 Isolating Call Home/remote services failure.
  5. Monitor the certify DDMs process for completion. It was started automatically for all DDMs being installed.
    1. From the navigation area, click Storage Facility Management > storage facility.
    2. From the bottom Task area, click Service Utilities > View/Certify DDMs. A window opens and displays the number and type of DDMs to be certified.
    3. When the certify DDMs process is complete, inform the customer that the storage facility is now available for configuration.
  6. Ensure the HMC power control mode for this storage facility is returned back to the original customer setting. (This was set to Manual Power Mode in step 1 of "Preparing the existing rack.")
  7. Log out of the HMC, switch off the display power and push the display/keyboard tray in.
  8. Reinstall any front or rear covers that were removed.
    Note: On some models, the rack machine type, model, serial (MTMS) label is on the left rear cover, just above the door latch. If the left rear cover is removed from the rack, ensure that it is reinstalled on the correct rack. If the cover is not reinstalled on the correct rack, the incorrect MTMS is displayed on the exterior of the rack, which could result in maintenance errors or other issues. If a reference is needed, the correct rack MTMS is also shown on the "1S" label, affixed to the upper left inside wall of both the front and rear of the rack.
  9. Close the right rear covers and install the top and bottom access screws. The power systems behind the right rear cover are not a customer access area. Close the remaining covers.
  10. Refer to the pack/unpack instructions for return/discard information. Discard the shipping material locally.
  11. The expansion rack is now regarded as "Installation complete."
    1. Update the account records to show the install is complete.
    2. Record any additional time to install features, ECs, MESs to the correct service code. Do not charge the additional time to the storage facility installation.
    3. The on-site service actions are now complete.