DS8000 Service Documentation Version 6.3.3

BACKPLN

A backplane or a connection to the backplane might be failing. Use this procedure to identify which backplane might be failing.

Before you begin

Note: Storage complex repair actions must always be managed from the management console. To replace any FRUs identified in this procedure, use Storage Facility Management > storage facility > Exchange Parts. If the FRUs are listed in this or another Serviceable Event, select them from there.

About this task

Before replacing any parts, verify the connections to the backplane.

Procedure

  1. Were you sent here by a power reference code (1xxxxxxx)?
    • Yes, go to SYSBKPL. This ends the procedure.
    • No, continue with the next step.
  2. Determine the location of the failing FRU by performing the following:
    1. Use the location information in the service event, if it is available.
    2. If no location information is available, call your next level of support.
    This ends the procedure.