DS8000 Service Documentation Version 6.3.3

MAP4A90 Code update utility process was automatically suspended

About this task

A code update process started by a Utility option has been automatically suspended by an unexpected problem that should have created a separate serviceable event from the one that sent you here.
Related tasks:
How to start the service information center

MAP4A90 Section-1

Procedure

  1. In addition to the serviceable event that sent you here, are there any other open serviceable events?
    • Yes, continue with step 3.
    • No, go to the next step.
  2. Did you already repair a related serviceable event or problem?
    • Yes, go to step 4.
    • No, the code update failed with no associated error.
    Note: A serviceable event might not be opened for the problem that caused the update to fail until one or more hourly healthchecks have run. If you want, you can run CDA preverify now and work with your next level of support to isolate the problem more quickly.

    If you choose to wait for a serviceable event, you will restart this MAP at step 1 with that serviceable event.

    If you do not want to wait, run CDA preverify now and then contact your next level of support with the results.

    1. Run CDA preverify. For details, refer to MAP1214 Run CdaPreVerify.
    2. Find the error messages in the CDA preverify log, and contact your next level of support.
  3. Display the serviceable event details for the other serviceable event that did not send you here. Use Table 1 to prioritize the repair sequence.
    Note: You will not be able to reselect the serviceable event in the original window that you used to select it when you began this repair. Instead, return to the main HMC menu selection and repeat the steps to view serviceable events.
    Table 1. Service repair sequence priority
    Serviceable Event Type Repair Sequence Action
    CEC enclosure serviceable event 1 Repair serviceable event and then return here and continue.
    All other problems except any serviceable event with MAP4A90 or MAP4AA0 in the FRU list. 2 Repair serviceable event and then return here and continue.
    Serviceable event with MAP4AA0 in FRU list. 3 Close this serviceable event and then continue.
  4. Close the serviceable event that sent you here.
    Note: There should be no open serviceable events remaining now.
  5. Exit this MAP and restart the original code update Utility option from the beginning.