DS8000 Service Documentation Version 6.3.3

MAP2010 RPC card causes false fence

The failing RPC card has an internal problem that is causing it to fence the working RPC card when it should not.

About this task

The false fence must be reset before the failing RPC card can be replaced. The RPC-to-RPC communication cable is unplugged so the working RPC card does not continue to be fenced by the failing RPC card.

MAP2010 Section-1

Procedure

  1. Verify that one of the two cards is fenced. Observe the green LED on each RPC card. Is the green LED indicator off on one of the cards?
    • Yes, continue at the next step.
    • No, neither RPC is fenced. The original failing condition is no longer present. Contact your next level of support before you cancel this problem.
  2. Unplug the RPC to RPC communication cable from the J2-08 connector on the failing RPC card (green LED is lit).
  3. Observe the green LED on the working RPC card (green LED was off). Is the green LED indicator lit?
    • Yes, continue at the next step.
    • No, the working RPC card did not unfence when the RPC-to-RPC communication cable that carried the fence signal was unplugged. Both RPC cards might be failing. Contact your next level of support.
  4. Return to the SAEL problem screen and continue.
    Note: Both RPC cards are not available and normal guided FRU replace procedures are used.
    Figure 1. LEDs on the RPC cards
    LEDs on the RPC cards