DS8000 Service Documentation Version 6.3.3

MAP1100 Section-24 Service Intent

About this task

Note: If the Large File Transfer (the 10^th System Check Type status from the top) is FAILED, this System Check Type cannot be displayed.

Figure 1 is an example of the detail window for the "service intent" when a DA card FRU is being replaced. This figure shows the displayed status for a model 9A2, dual SFI. Notice that status for both SFIs is displayed.
Figure 1. Window: Check service intent details
Description: Service intent is the HMC marks-on-the-wall that is used to prevent the customer from doing logical configuration when a DA card is being replaced. Service intent is set at the same time that "service lock" is set and is reset when "service lock" is reset.
Action: After the DA card service actions that are in progress are completed, the service intent should be automatically reset and this condition cleared. Then the customer should be able to do logical configuration. If the condition is still present, a restart of the HMC will not clear the flag. To reset the service intent:
1. From the navigation area, click Storage Facility Management > storage facility > SF image.
2. From the bottom Task area, click Service Utilities > Reset Service Intent.