DS8000 Service Documentation Version 6.3.3
B70069F3 B70069F3
Explanation
12X controller recovery failure
Response
The 12X controller failed. Exhaustive attempts to recover
the controller failed. All connections on this loop will be
in a failed state.
If there are errors logged against I/O Adapters on this
loops, do not replace any I/O Adapter hardware. This SRC is
the root cause.
Collect the loop configuration of the system. The four
leftmost digits of SRC word 7 represent the loop number in
hexadecimal format. Convert the loop number to decimal
format. Using the HMC, locate and record the decimal loop
number's information in the Hardware Topology screen.
Work with your service provider to collect error logs.
Then work with the FRU list in the Serviceable Event View if
there is one, otherwise, use the FRU list documented here to
determine the parts to exchange.
Problem determination
No action is required.