DS8000 Service Documentation Version 6.3.3
803-XXXX Refcode_803-xxxx
Explanation
A software error occurred while running the diagnostics which could
be caused by either hardware or software.
Response
Note: This SRN can also occur
if the filesystem is full, particularly in the / , /var ,
or /tmp directories (verify using the df command at the AIX
prompt, make sure %Used is 90% or less for
each file system). Run standalone diagnostics. If you get a different
SRN, use it in place of the original SRN. If you get the same SRN, use the
last three or four digits of the 803- xxx(x) as the FRU and use general
problem resolution. If you get no error from the standalone diagnostics,
you may have a problem with the software, contact your support center. Note: xxxx corresponds
to the last three or four digits of the SRN. If your 803- xxx(x) SRN
is not listed, substitute the last three or four digits of the SRN after
the dash (-) for xxx(x) , then proceed to the FRU list using the substituted
digits as your FRU.
Problem determination
No action is required.